Refund policy
30-day returns
Not in love with your bike? You can return it within 30 days of delivery for a full refund.
How to return an item
- Message us through our Contact page with your order number and the reason for the return.
- We'll reply with the return instructions and address.
- Once we receive the item, we'll refund your money to the original payment method within 5-10 business days.
Conditions
Items must be returned unused and in their original box. If your bike arrives damaged or defective, contact us within 30 days of delivery with a photo and we'll send a free replacement or refund you at no cost.